Information about Accessibility of Hotel am MedemUfer GmbH Goethestraße 15, 21762 Otterndorf www.hotel‑am‑medemufer.de
1. General Service Description
Our website provides comprehensive information about our family-run hotel at MedemUfer in Otterndorf near Cuxhaven on the North Sea, its rooms and offers. It enables restaurant reservations, offers an AI chatbot for frequently asked questions, and allows you to sign up for the newsletter. In addition, guests can find links to our social media channels such as Instagram, YouTube, and Facebook. Room bookings are made through an external booking platform, for which we are not responsible for the content. However, this platform will also be adjusted by the provider according to the requirements of the BFSG. Additionally, we provide image galleries, excursion tips for the North Sea and Elbe coast, as well as information about the Wadden Sea to facilitate vacation planning for our guests. Current offers, packages, and information about events in Otterndorf and the Weser-Elbe-North Sea region can also be found on our website.
2. Use of Our Website
Restaurant reservation, AI chatbot, social media linking, and newsletter are available through our site. Room booking is conducted externally.
3. Fulfillment of Accessibility Requirements
Currently implemented: Minimum requirements for contrast and font sizes, Note + link to the BFSG declaration and the AI chatbot (Status: June 17, 2025)
The following accessible AI chatbot functions are active: Keyboard navigation - Full operability via keyboard Screen Reader Support - Compatibility with screen reading devices High-Contrast Mode - For visually impaired users Focus Management - Logical navigation through the widget Multilingualism - Widget texts adapt to chat language (Status: June 17, 2025)
Still open and in progress until July 2025: complete keyboard focusing extended reader/reading functions Alt text for images
Implementation of the central BFSG requirements will be completed by the end of July 2025.
4. Testing Procedure for the BFSG
Self-tests with browser developer tools and online BFSG/accessibility testing tools.
5. Contact for Feedback
Report serious barriers to: Email: info@hotel‑am‑medemufer.de Phone: 04751-9999-0 Please specify the affected page and the problem.
6. Responsible Market Supervision Authority
As a Lower Saxony company, reporting under § 20 BFSG to the central market supervision authority is possible:
Market Supervision Authority of the States for the Accessibility of Products and Services (MLBF)
Provisional Office: Ministry of Labor, Social Affairs, Health and Equality Saxony-Anhalt Dept. Social Affairs and Occupational Safety – Robert Richard Turmschanzenstraße 25, 39114 Magdeburg Email: MLBF@ms.sachsen‑anhalt.de Phone: 0391-567-4530